Level 2 Certificate in Understanding Behaviour that Challenges - Online Qualification
The NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges is a nationally recognised qualification designed to increase learners' awareness and understanding of behaviours that may be perceived as challenging and the impact these behaviours can have on individuals and others.
The course explores why behaviour that challenges may occur and how individuals can be supported through effective communication, positive behaviour strategies and person-centred approaches.
Learners will develop an understanding of how to respond appropriately to behaviours that challenge while respecting the rights, dignity and wellbeing of individuals.
This qualification is particularly valuable for individuals working in health and social care, education or support roles, as well as those seeking to develop knowledge of behaviour support and management.
This is a knowledge-based qualification and does not require a work placement or real work environment.
At a Glance
| Qualification Title | NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges |
| Qualification Number (QN) | 603/1062/5 |
| Level | 2 |
| Credit Value | 15 |
| Guided Learning Hours (GLH) | 130 |
| Total Qualification Time (TQT) | 153 |
| Course Duration | Up to 6 months access (self-paced study) |
| Minimum Age | 16 years |
| Awarding Organisation | NCFE CACHE |
| Regulation | Ofqual-regulated qualification |
Who Is This Course For?
- ✓Individuals working in health and social care settings
- ✓Teaching assistants and education staff
- ✓Support workers and care assistants
- ✓Individuals supporting people with additional needs
- ✓Anyone wishing to develop knowledge of behaviour support strategies
What Will You Learn?
Learners will develop knowledge and understanding of:
- ✓What is meant by behaviour that challenges
- ✓The reasons why individuals may display behaviour that challenges
- ✓The impact of challenging behaviour on individuals and others
- ✓Positive behaviour support strategies and behaviour plans
- ✓The importance of effective communication when managing behaviour
- ✓Person-centred approaches to supporting individuals
- ✓Legal and ethical frameworks that protect individuals' rights
- ✓Reflection and support following behaviour incidents
The qualification promotes an understanding that behaviour often has an underlying cause and emphasises the importance of supporting individuals in a respectful and supportive way.
Course Units
To achieve the qualification, learners must successfully complete 4 mandatory units:
| 1 | Understand Behaviour that Challenges |
| 2 | Understand How to Support Positive Behaviour |
| 3 | Understand the Importance of Effective Communication and the Management of Behaviour that Challenges |
| 4 | Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour that Challenges |
These units explore causes of behaviour, behaviour support strategies, communication methods and reflective practice.
How You'll Study
Delivered via independent, self-paced online study through our secure e-portfolio platform:
- ✓All study materials are provided
- ✓Structured learning content aligned to unit outcomes
- ✓Written assignments submitted to evidence competency
- ✓Remote tutor support available throughout the programme
- ✓Flexible study to fit around work and personal commitments
- ✓Agreed submission schedule to support steady progression
Assessment
Assessment method:
- ✓Learners produce a portfolio of evidence
- ✓Assignments must meet all learning outcomes and assessment criteria
- ✓Work is graded Achieved / Not Yet Achieved
- ✓Feedback is provided by a qualified assessor within 7 days of submission
- ✓All assessment evidence must be submitted in English
Internal quality assurance ensures assessment decisions are fair, consistent and aligned with awarding organisation requirements.
Entry Requirements
- ✓Learners must be aged 16 or above
- ✓No prior qualifications are required
- ✓A good level of written English is recommended
- ✓Access to a computer, internet connection and basic IT skills is required
Training & Career Progression
Learners may progress to further qualifications within health, social care or education, including:
| Level 2 Understanding Safeguarding and Prevent |
| Level 2 Certificate in Understanding Adverse Childhood Experiences |
| Level 2 Certificate in Understanding Children and Young People's Mental Health |
| Level 2 Certificate Introducing Caring for Children and Young People |
| Level 2 Certificate in Understanding Common Childhood Illnesses |
| Level 2 or Level 3 Diploma in Health and Social Care |
| Level 2 or Level 3 qualifications in Mental Health |
| Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities |
| Level 2 or Level 3 Certificates in Understanding Autism |
| Level 2 or Level 3 qualifications for the Children and Young People's Workforce |
| Level 2 or Level 3 qualifications in Understanding Dementia |
This qualification can support progression into roles such as Support Worker, Care Assistant, Teaching Assistant, Youth Support Worker and Behaviour Support Assistant.
