Level 2 Certificate in Understanding Mental Health First Aid and Advocacy in the Workplace - Online Qualification
Level 2 Certificate in Understanding Mental Health First Aid and Advocacy in the Workplace - Online Qualification
The NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace is a nationally recognised qualification designed to develop learners' knowledge and understanding of mental health and how to support individuals experiencing mental ill-health in workplace environments.
The course introduces the principles of mental health first aid, enabling learners to recognise signs of mental health difficulties and provide initial support to colleagues or individuals in distress. It also explores how organisations can promote positive mental wellbeing and create supportive workplace environments.
Learners will develop an understanding of mental health conditions, the factors that can affect mental wellbeing, and how to support individuals appropriately while working within the boundaries of their role.
This qualification is suitable for both personal development and professional Continuing Professional Development (CPD).
At a Glance
| Qualification Title | NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace |
| Qualification Number (QN) | 603/5148/2 |
| Level | 2 |
| Credit Value | 13 |
| Guided Learning Hours (GLH) | 120 |
| Total Qualification Time (TQT) | 135 |
| Course Duration | Up to 6 months access (self-paced study) |
| Minimum Age | 16 years |
| Awarding Organisation | NCFE CACHE |
| Regulation | Ofqual-regulated qualification |
Who Is This Course For?
- ✓Employees who wish to support mental wellbeing in the workplace
- ✓Managers, supervisors and HR professionals
- ✓Individuals working in customer-facing or people-support roles
- ✓Those interested in promoting positive mental health and wellbeing
- ✓Anyone wishing to develop knowledge of mental health first aid and advocacy
Suitable for both personal development and professional Continuing Professional Development (CPD).
What Will You Learn?
This qualification develops learners' understanding of:
- ✓The concept of mental health and mental ill-health
- ✓Factors that may contribute to mental health problems
- ✓Recognising signs and symptoms of mental ill-health
- ✓How to provide initial support to individuals experiencing mental health difficulties
- ✓The principles of mental health first aid
- ✓Creating a mentally healthy workplace environment
- ✓The importance of promoting positive mental wellbeing within organisations
Learners will develop awareness of how mental health affects individuals and organisations, and how supportive workplace practices can improve wellbeing and productivity.
Course Units
To achieve the qualification, learners must successfully complete 3 mandatory units:
| 1 | Exploring Mental Health |
| 2 | Understand How to Support Individuals with Mental Ill Health |
| 3 | Understand a Mentally Healthy Environment |
How You'll Study
Delivered via independent, self-paced online study through our secure e-portfolio platform:
- ✓All study materials are provided
- ✓Structured learning content aligned to unit outcomes
- ✓Written assignments submitted to evidence competency
- ✓Remote tutor support available throughout the programme
- ✓Flexible study to fit around work and personal commitments
- ✓Agreed submission schedule to support steady progression
Assessment
Assessment method:
- ✓Learners produce a portfolio of evidence
- ✓Assignments must meet all learning outcomes and assessment criteria
- ✓Work is graded Achieved / Not Yet Achieved
- ✓Feedback is provided by a qualified assessor within 7 days of submission
- ✓All assessment evidence must be submitted in English
Internal quality assurance processes ensure assessment decisions are fair, consistent and aligned with awarding organisation requirements.
Entry Requirements
- ✓Learners must be aged 16 or above
- ✓No prior qualifications are required
- ✓A good level of written English is recommended
- ✓Access to a computer, internet connection and basic IT skills is required
Training & Career Progression
Learners may progress to:
| Level 2 Certificate in Awareness of Mental Health Problems |
| Level 2 Certificate in Equality and Diversity |
| Level 2 Certificate in Information, Advice and Guidance |
| Level 2 Certificate in Understanding Working with People with Mental Health Needs |
| Level 3 Certificate in Understanding Mental Health |
| Level 2 or 3 Certificate in Preparing to Work in Adult Social Care |
| Level 3 Award in Counselling Skills and Theory |
| Level 3 Diploma in Counselling Skills |
| Further qualifications in health, wellbeing or workplace leadership |
This qualification may support progression into roles such as Mental Health Advocate, Wellbeing Champion, HR or Workplace Wellbeing Lead, Support Worker and Team Leader or Supervisor with wellbeing responsibilities.
It is also valuable CPD for professionals working in business, HR, customer service, education, health and social care sectors.